Question 1

How do I get started?

Accepted Answer

Getting started is simple:
1. Contact us via phone, email, or through our website.
2. Schedule a free consultation to discuss your needs.
3. We’ll create a personalized care plan and start services at your convenience.

Question 2

What are your costs, and do you accept funding support?

Accepted Answer

Our pricing depends on the level and type of care required. We provide clear and transparent pricing during the initial consultation. We also work with funding options like NHS Continuing Healthcare and direct payments.

Question 3

How quickly can care start?

Accepted Answer

We understand that some situations require immediate attention. Care can often begin within 24-48 hours, depending on the service required and location.

Question 4

Can I choose my caregiver?

Accepted Answer

We aim to match clients with caregivers based on personality, skills, and preferences. Whenever possible, we ensure continuity by assigning the same caregiver for ongoing services.

Question 5

Are your caregivers qualified and trained?

Accepted Answer

Yes, all our caregivers are highly trained, qualified, and undergo background checks. They also receive ongoing training to stay updated on the latest care practices, including complex care and specialized conditions like dementia.

Question 6

Are your services affordable?

Accepted Answer

We offer competitive and transparent pricing tailored to individual needs. During our free consultation, we’ll provide a detailed breakdown of costs and work with you to explore funding options like NHS Continuing Healthcare, local authority support, or direct payments to make care as affordable as possible.

Question 7

What areas do you serve?

Accepted Answer

We are registered in Leicester, However we have carers available across the UK, ensuring we can provide support wherever you are located. Contact us to confirm availability in your specific area.

"Care that feels like family, support that lasts a lifetime."

"Dedicated to Delivering Care That Nurtures, Supports, and Transforms Lives."

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Registered with CQC since 2019